Privacy Policy

Welcome to Dymo, operated by Dymo AGI S.L./U., a company registered in Spain and part of TPEOficial LLC, a subsidiary of Ciphera. We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our products and services, including our software applications, APIs, and open-source projects (collectively, the "Service").

We will apply the following Terms of Service whether or not you are located in the European Economic Area (EEA), Switzerland or the United Kingdom.

1. Information We Collect

• Personal Information: We may collect personal information such as your name, email address, phone number, and payment information when you register for an account, purchase a product or service, or contact us for support.
• Usage Data: We collect information about how you use our Service, including your IP address, browser type, operating system, and browsing activity. This helps us understand how our Service is used and improve its functionality.
• Cookies and Tracking Technologies: We use cookies and other tracking technologies to enhance your experience, analyze usage patterns, and deliver targeted advertising. You can control the use of cookies through your browser settings.

2. How We Use Your Information

• To Provide and Improve Our Service: We use your information to operate, maintain, and improve our Service, including processing transactions, providing customer support, and analyzing usage trends.
• To Communicate with You: We may use your contact information to send you updates, promotional materials, or other information related to our Service. You can opt-out of receiving marketing communications at any time.
• To Ensure Security: We use your information to protect the security and integrity of our Service, prevent fraudulent activities, and respond to security incidents.

3. How We Share Your Information

• Service Providers: We may share your information with third-party service providers who assist us in operating our Service, such as payment processors, hosting providers, and email service providers. These third parties are contractually obligated to protect your information and use it only for the purposes for which it was shared.
• Legal Requirements: We may disclose your information if required to do so by law, regulation, or legal process, or if we believe such disclosure is necessary to comply with legal obligations, protect our rights or the rights of others, or prevent harm.

4. Data Security

We implement reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

5. Your Rights

• Access and Correction: You have the right to access and correct your personal information. You can update your information through your account settings or by contacting us directly.
• Deletion: You may request the deletion of your personal information, subject to any legal or contractual obligations we may have to retain certain data.
• Opt-Out: You can opt-out of receiving marketing communications from us by following the unsubscribe instructions included in each email or by contacting us directly.

6. Children's Privacy

Our Service is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information promptly.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on our website and updating the effective date at the top. Your continued use of our Service after any changes constitutes your acceptance of the updated Privacy Policy.

8. Contact

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Email: [email protected]